Frequently Asked Questions

The hotel caters to couples seeking harbor views, business travelers needing fast Wi-Fi and a meeting room, and families who require family rooms or connecting rooms.

Guests receive personal, multilingual service, panoramic or patio-side quiet rooms, and a local breakfast in a small 18-room setting only 800 m from the train station.

There are four room categories: Cosy (18–20m²), Deluxe (22–26 m²), Suite (30–32 m²), and Family Room (24–28 m²).

Cosy rooms start from €109, Deluxe from €149, and Suites from €199. Family Room prices are on request.

Yes, Suites offer a panoramic harbor view and Deluxe rooms provide a partial quay/harbor view.

Boutique Hotel Zilversluis is a quiet waterfront boutique hotel with 18 rooms in the historic center of Zilversluis. The address is Kade 7, 1234 AB Zilversluis, directly at the harbor.

Rooms on the patio side are the quietest; you can request one when booking.

Yes, the bar & lounge is open daily from 16:00 to 23:00, offering regional wines, beers, snack platters, a fireplace, and a quiet reading corner.

All rooms feature air conditioning, a walk-in rain shower, high-speed Wi-Fi (~300 Mbps), and daily cleaning.

Breakfast is optional and costs €14.50 per person (children 4–11: €9.50). It includes a buffet and à-la-carte items.

Breakfast is served Monday–Friday 07:00–10:30 and Saturday–Sunday 08:00–11:00.

A boardroom for up to 8 people (about 18 m²) is available and can be reserved via the Contact page.

The room includes a 55″ screen with HDMI and USB-C connections, a whiteboard, high-speed Wi-Fi, and an optional coffee/tea package.

Approximately 300 Mbps Wi-Fi is available in all rooms, the lounge, and the meeting room.

Select your desired room type and dates, then submit a request via the Contact form or call for urgent needs. You will receive confirmation with the total price and conditions within 24 hours.

Check-in is 15:00–20:00 (later via key safe on request) and check-out is until 11:00.

Late check-out is possible based on availability, and a surcharge may apply. Early check-in can be requested but is subject to room readiness.

Yes, luggage can be stored on arrival or departure day between 07:00 and 20:00.

You can cancel free of charge up to 48 hours before arrival (Europe/Amsterdam time). After that, one night is charged; non-refundable rates cannot be changed or refunded.

The hotel accepts debit cards, Visa, Mastercard, American Express, and contactless payments. A pre-authorization may be used to guarantee the reservation.

Yes, provide your VAT and Chamber of Commerce details to receive an invoice made out to your company.

No, a tourist tax of €3.00 per person per night is charged separately.

Pets are allowed in select rooms on request for a €15 per night surcharge.

The entire hotel is non-smoking, and quiet hours are enforced from 22:00 to 07:00.

The entrance is barrier-free and a mobile ramp is available on request, but the elevator does not reach all rooms.

Yes, city bikes cost €12 per day and e-bikes €25 per day; child seats, helmets, and locks are included.

Two routes are available: the 15 km Dike route and the 25 km Polder tour, supplied as GPX or PDF files.

Guests can park in Garage Kadehof about 200 m away; the daily rate is roughly €18 with a €4 hotel discount.

Yes, Garage Kadehof has four Type 2 chargers (11 kW) payable via app or contactless card.

Zilversluis train station is about 800 m (10 minutes on foot) and the nearest bus stop is roughly 400 m away.

By train it takes about 60 minutes with one transfer; by car it takes approximately 55–75 minutes, depending on traffic.

Reception speaks Dutch, English, and German.

Yes, the “Autumn at the Harbor” package (1 Oct–30 Nov) includes two Deluxe nights, breakfast for two, a welcome drink, and late check-out from €299 for two people.

It covers two nights in a Deluxe room, daily breakfast for two, a welcome drink, and late check-out subject to availability; the price starts at €299 for two guests.

Yes, a limited number of rooms connect via an internal door; request this when booking.

No, breakfast is optional and can be added when you book or on arrival.

Yes, all rooms receive daily cleaning as part of the service.

A coffee/tea package can be arranged for the meeting room on request.

Cosy rooms have a 160×200 cm queen bed, Deluxe and Suites have a 180×200 cm king bed, and Family Rooms offer a queen bed plus a sofa bed.

Family Rooms fit two adults and one to two children; exact arrangements can be requested during booking.

Yes, the lounge includes a quiet reading corner by the fireplace.

For urgent matters, you can call the hotel directly; phone details are provided on the Contact page used for booking requests.

Yes. The buffet and à-la-carte breakfast can be adapted for special diets or allergies when you inform us at least 24 hours in advance.

Late check-in is possible via a key safe when requested in advance. You will receive a code that lets you pick up your key and access your room independently.

Yes, every room is equipped with a television or other in-room entertainment device.

All guest rooms are equipped with coffee/tea-making facilities, a minibar, and a small refrigerator. No special request is required.

The hotel does not provide on-site laundry or dry-cleaning services. Guests should arrange any necessary garment care externally.

Yes, the hotel can provide baby cots, cribs, or extra beds for infants or young children. These amenities are available.

The hotel does not offer an airport transfer or shuttle service to or from Schiphol Airport.

Yes. Complimentary high-speed Wi-Fi (about 300 Mbps) is available in all guest rooms, the lounge, and the meeting room.

Yes. The hotel highlights the presence of a desk in its rooms, together with fast high-speed Wi-Fi, to meet the needs of business travelers.

Yes, standard room service is available. Guests may order in-room dining through the regular room service menu.

The reception is staffed 24 hours a day. Front desk assistance is therefore available at any time.

Cosy, Deluxe, and Suite rooms each accommodate up to 2 adults, while Family Rooms sleep 2 adults plus 1–2 children.

Yes, the building has an elevator, but it does not reach every guest room. If elevator access is essential, please mention this when booking so we can allocate an accessible room whenever possible.

Yes. The hotel may place a pre-authorization on your debit or credit card to guarantee the reservation; the hold is released according to your card issuer’s policy.

Yes. Child seats are available on request and can be added to either city bikes or e-bikes at no extra charge.

Yes. The hotel may carry out a pre-authorization on your credit card to guarantee your reservation; this is a temporary hold rather than a charge and is released according to your card issuer’s policy.

The hotel does not have a full-service restaurant. Guests can order in-room dining via the room-service menu or enjoy regional wines, beers, and snack platters in the bar & lounge, which is open daily from 16:00 to 23:00.

Bike rentals come with a helmet and a lock, and child seats can be supplied on request.

Yes. Every bike rental comes with a helmet and a secure lock, and child seats are available on request at no extra charge.

An elevator is available, but it does not reach every guest room; some rooms are only accessible by stairs. If elevator access is essential, please mention this when booking so we can allocate a suitable room whenever possible.

Both the 15 km Dike route and the 25 km Polder tour are provided as GPX files for navigation devices and as printable PDF maps.

The nearest bus stop is about 400 m from the hotel, and buses toward the center and Zilversluis station run every 10–15 minutes during the day.

From the bus stop about 400 m from the hotel, buses toward the city center and Zilversluis station depart approximately every 10–15 minutes during daytime hours.

No. All guest rooms are equipped with a walk-in rain shower; bathtubs are not available in any room category.

Yes, twin-bed configurations are available.

No. The “Autumn at the Harbor” offer is marked as non-combinable, meaning it cannot be used together with any other promotions or discounts. Availability is limited, so it must be booked as a standalone package.

Send a booking request for the 8-person boardroom via the Contact page or call the hotel directly. The team will confirm availability and can add the optional coffee/tea package upon request.

Payment for the four 11 kW Type 2 chargers in Garage Kadehof is made via a smartphone app or with a contactless payment card.

Yes. The lounge area includes a fireplace next to the quiet reading corner and is open daily from 16:00 to 23:00.

The “Autumn at the Harbor” package can be booked for stays from 1 October through 30 November, subject to limited availability.

You can book the 8-person boardroom by sending a request through the Contact page or by calling the hotel. A coffee and tea package can be added on request.

No. The Autumn at the Harbor offer is marked as non-combinable, so it cannot be used together with other discounts or packages.

Yes. Every guest room is equipped with air conditioning as part of the standard amenities.

No. The package is explicitly marked as “not combinable,” so it cannot be used together with any other promotions or discounts.

Yes. A walk-in rain shower is a standard feature in every bathroom across all room categories.

Yes. The bar & lounge includes a fireplace alongside a quiet reading corner for guests to enjoy.

Yes. Visitors are welcome in your room until 22:00, but they must be registered at the reception desk.

Yes. Guests may consume external meals or alcohol in their rooms; however, outside food and drinks are not permitted in the lounge.

A valid government-issued ID is required at check-in, and the main booker must be at least 18 years old.

Yes. The reception offers printing and scanning on request: A4 prints cost €0.20 in black-and-white or €0.50 in color, and scanning is free of charge.

Yes. Bike rental requires either a €50 deposit or a valid ID, and the renter must be at least 18 years old.

Yes. Basic roadside assistance within the local region is available from 09:00–18:00; call the hotel reception if you need help en route.

Advance reservation for bikes is recommended on weekends and in good weather. You can book through the Contact page or at the reception desk.

Yes. HDMI and USB-C adapters are available for rent at reception; a refundable €10 deposit applies.

Yes. Every guest room is equipped with blackout curtains to help ensure a restful night’s sleep.

Yes. All room rates already include 9 % VAT and are quoted in euros (EUR).

Low season runs 8 January – 31 March; shoulder season is 1 April – 14 June and 16 September – 30 November; high season is 15 June – 15 September plus public-holiday and major-event dates.

Garage Kadehof offers four Type-2 AC chargers rated at 11 kW each; charging is on a first-come, first-served basis.

Yes. A refundable €50 deposit is taken in addition to the €15 per-night pet surcharge for dogs up to 15 kg in designated rooms.

Yes. Reception can supply every route in both GPX and printable PDF format and can even email the files to your phone on request.

Room service for drinks and light snacks is available daily from 16:00 to 22:30; a €3.00 delivery surcharge applies to each order.

Yes. Non-guests are welcome in the bar within capacity limits, and external companies can book the meeting room with registration required.

Yes. During daytime hours, the lounge can be used as a quiet work zone with power outlets and high-speed Wi-Fi available.

Yes. The meeting room supports video conferencing with a speakerphone and a 55-inch screen with HDMI and USB-C connections; guests should bring their own laptop.

Indicative bar prices are €6.00 for a glass of wine, €4.50 for a specialty beer, and €12.00 for a snack platter. Prices are subject to change and should be confirmed with the hotel.

Reservations are not required for regular bar visits. Groups are asked to contact the hotel in advance, and non-guests are limited to a maximum of four external guests per table.

In Garage Kadehof, level -1 spaces 12–24 are closest to the elevators.

Yes, but same-day confirmation is only possible by phone. After 18:00, same-day booking requests must be handled by phone only.

Include your desired dates, number of guests, room type, and any special requests such as dietary requirements, late arrival, a baby cot, or invoice details. For children, include their ages.

The hotel releases the pre-authorization immediately upon check-out. The bank may take 3–7 business days to process the release.

Walking and cycling routes do not require a reservation. Cruises are recommended to book in good weather or on weekends, while museums are usually walk-in.

Most highlights are within 1 kilometer of the hotel. The Polder tour is a cycling route rather than a walking route.

The city tower and cruise may close during heavy rain or storms. The hotel recommends choosing the museum or hotel lounge instead and asking reception for the current status.

The harbor promenade and museum are wheelchair accessible, though there may be some cobblestones outside. The city tower is not wheelchair accessible, and boat trips are available on request with guidance.

Pets are allowed on the harbor promenade and outdoor routes if kept on a leash. Museums and the city tower do not allow pets except service dogs, and small dogs may be possible on boat trips if requested in advance.

You can call Boutique Hotel Zilversluis at +31 (0)123 456 789 for direct, urgent, or same-day requests. Email inquiries can be sent to info@zilversluis.com, with responses usually within 24 hours.

The bar and lounge area has approximately 18 seats. It offers a quay view and includes a quiet reading corner with a fireplace.

Last-minute bike rental is often possible. On weekends, advance booking is recommended, and rain ponchos are available.

Yes. Rain ponchos are available at reception, so you can stay dry if rain or sudden showers occur during your stay or while using the hotel’s rental bikes.

When available, late check-out until 13:00 costs €15.00 and until 15:00 costs €30.00.